Our commitment

A warranty you can trust

We don’t hide the fine print. Our warranty is a promise that your roof will be the way you expect it to be. And even better.

5

Year warranty for workmanship

50

Year warranty for materials

48

Hr. response time

100%

We solve problems

What’s included

What our warranty covers

Transparency is our value. Here is exactly what we guarantee:

Installation work

5-year warranty for all installation work. If defects arise due to our work, we fix them free of charge.

Cove

Material quality

Up to 50-year manufacturer’s warranty on materials. We work only with certified suppliers.

Ruuk

Waterproofing

We guarantee that your roof will be 100% watertight. No leaks—this is our promise.

Roof

Structure

If we carry out structural work, we guarantee its strength and compliance with standards.

Raft
How it works

Warranty process

If you noticed a problem – don’t worry. Here’s what we do:

01

You report the problem

Call or write. Describe what you noticed. You can add photos.

02

We arrive within 48 hours.

Our specialist will come to assess the situation. In urgent cases (leak) – even faster.

03

We assess and agree

We determine the cause and offer a solution. If it’s a warranty case, the work is free of charge.

04

We carry out the work

It is fixed by the same team that carried out the initial work. We know every detail.

"After 3 years since the roof installation, we noticed a small leak near the chimney. I called— the next day the craftsmen were already on the roof. It turned out the sealant had been damaged. They fixed it in an hour, free of charge. That’s what a real warranty is."

Mindaugas K.

Vilnius · Gable roof renovation

Why trust

A guarantee backed by actions

Words are worth nothing without actions. That’s why our warranty is real:

Written contract

Every project comes with a detailed contract. The warranty terms are clearly stated, without ambiguity.

The same team

Warranty work is performed by the same crew that covered your roof. They know every seam.

Honest assessment

If the problem is not due to our work or materials, we will tell you straight. But we will still help solve it.

Long-term relationships

Long-term reputation matters more to us than one-time profit. That’s why we resolve everything.

What the warranty does not cover

We want to be transparent—there are cases when the warranty does not apply:

  • C
  • o
  • n
  • s
  • e

However, even in these cases we can help – just for an additional fee.

Warranty documents

Each customer receives:

  • W
  • o
  • r
  • k

Frequently asked questions about the warranty

Yes, the warranty is transferable to the new owner. Just inform us about the change of ownership.
Call immediately – this is urgent. We will try to arrive the same day or the next morning.
No, if it is a warranty case – the visit and work are free of charge. If the issue is not due to our work – we agree individually.
We recommend an annual roof inspection. This helps maintain the warranty and avoid problems.

Do you have questions about the warranty?

Get in touch – we’ll explain everything that’s unclear to you. No hidden conditions.

Namų Stogai

A professional roofing team in Vilnius and its surrounding areas. We work with all types of roofs, providing roof installation, repair, and maintenance. We use high-quality materials and provide a long-term warranty.

Services

Information

Contacts

Namų stogai, UAB
Company code: 306547100VAT code: LT100016449112
© 2026 NAMŲ STOGAI. All rights reserved.